India is Onshoring
Worried about your call being routed to India? Worry no more:
After years of snatching thousands of call centre and data processing jobs from Britain, Indian companies are moving onshore, or “near-shore” as they call it, to create jobs in the UK.The Indian call centre company, ICICI OneSource, said today it is to open two call centres in Northern Ireland, creating 1,000 jobs over the next couple of years. …
Meanwhile, Africa will see the fastest growth in the number of call centre workers of any region between now and the end of the decade, according to Datamonitor.
